What we collect and why
We ask for your mobile number when you register so we can send login codes and payment confirmations. When you deposit via bKash, Nagad or Rocket, we log the transaction ID, amount and timestamp to match the funds to your account and resolve disputes if they
-
1
arise. If you contact support, we store the chat history and your query details to track the case and improve response speed. We do not share your wallet number or transaction logs with third parties for marketing purposes. We use cookies to keep you logged in
-
2
across sessions and to measure which pages visitors check most often, helping us improve navigation. Your data stays on our servers unless we are required by local law in eligible regions to disclose records for fraud investigations or legal proceedings. You can ask to see the
-
3
information we hold on you, request corrections, or ask us to delete your account data by emailing our support team; we will action the request within a reasonable timeframe. We retain transaction logs for accounting and dispute resolution for the period required by local record-keeping standards,
-
4
then archive or delete them. This policy may be updated when we add new payment rails or adjust our security practices; we will post the revised version on this page and notify active account holders by email or in-app message.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.